HR Consulting Services / HR Helpline

At SIMPLIFYhr (“Company”), we are committed to providing exceptional HR consulting services to our clients (“Client”). This Refund and Cancellation Policy (“Policy”) outlines the terms and conditions under which refunds and cancellations are processed. By subscribing to our services, you agree to be bound by this Policy.

1. Full Refund and Cancellation within 15 Days

1.1 Eligibility for Refund: If you are not completely satisfied with our HR consulting services, you may request a full refund and cancel your subscription within fifteen (15) calendar days of the purchase date (“Refund Period”).

1.2 Conditions for Refund: To be eligible for a refund:

• The request must be made within the Refund Period.
• The services should not have been utilized excessively, as determined by Company in its sole discretion.

2. How to Request a Refund

2.1 Refund Request Procedure: To request a refund, you must:

• Contact our customer support team at [email protected]  or call us at (888) 322-5419.
• Provide your subscription details, including the purchase date and the reason for the refund request.

2.2 Review and Response: Our customer support team will review your request and respond within 5 business days.

3. Refund Process

3.1 Approval of Refund: Once your refund request is approved, the full amount of the subscription fee will be refunded to your original payment method.

3.2 Processing Time: Refunds will be processed within 7-10 business days of approval.

3.3 Confirmation: You will receive a confirmation email once the refund has been issued.

4. Subscription Cancellation

4.1 Cancellation After Refund Period: If you choose to cancel your subscription after the Refund Period, the following terms apply:

• Cancellations can be made at any time by contacting our customer support team at [email protected] .
• No refunds will be issued for cancellations made after the Refund Period.
• Your subscription will remain active until the end of the current billing cycle.

5. Amendments to this Policy

5.1 Right to Amend: Company reserves the right to modify or update this Policy at any time. Any changes will be communicated to subscribers via email and updated on our website.

6. Governing Law

6.1 Jurisdiction: This Policy shall be governed by and construed in accordance with the laws of California, without regard to its conflict of laws principles.

7. Contact Information

7.1 Inquiries: For any questions or concerns regarding this Policy, please contact us at [email protected] 

By subscribing to our HR consulting services, you acknowledge that you have read, understood, and agree to be bound by this Policy