Effective Date: 01/01/2024
1. Introduction We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. This policy describes how we collect, use, and share information when you opt into receiving text message communications from us.
By opting into our text message program, you agree to the terms of this Privacy Policy and consent to the practices described herein. If you do not agree, please do not opt into our text message program.
2. Information We Collect When you opt-in to receive text messages from us, we may collect the following information:
- Personal Information: Your mobile phone number.
- Interaction Data: Details of the text messages sent to you, including timestamps, message content, and delivery/read status.
- Technical Data: Device type, carrier information, and location data, if applicable and allowed by your device settings.
3. How We Use Your Information We may use the information we collect to:
- Deliver text messages you have opted to receive.
- Respond to your inquiries or requests.
- Provide customer support.
- Send you service updates, promotional offers, or other relevant information.
- Analyze and improve our text message communication program.
4. Sharing Your Information We do not sell or share your personal information with third parties for their independent marketing purposes. However, we may share your information:
- With Service Providers: To third-party vendors who help us deliver and manage our text message program.
- As Required by Law: When required to comply with applicable laws, regulations, or legal processes.
- To Protect Rights: To enforce our terms or protect the safety, rights, or property of our company, our customers, or others.
5. Your Choices and Rights
- Opt-In Message: When you opt into our text message program, you will receive a confirmation message containing our brand name, instructions to reply HELP for assistance, instructions to reply STOP to opt out, details on message frequency, and any associated message or data rates.
- Opt-Out Message: If you reply STOP to any of our messages, you will receive a final confirmation message containing our brand name and indicating that no further messages will be sent.
- HELP Message: If you reply HELP to any of our messages, you will receive a message containing our brand name and support contact details, including email, phone number, or a support website.
- Access and Update: You have the right to request access to or correction of the information we have collected about you.
- Data Deletion: You may request that we delete your personal information by contacting us at [Insert Contact Email/Phone Number].
6. Data Security We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can guarantee complete security.
7. Retention of Information We retain your information only for as long as necessary to fulfill the purposes described in this policy or as required by law. Afterward, your data is securely deleted or anonymized.
8. Compliance with The Campaign Registry (TCR) We adhere to TCR guidelines for text message communications, including requirements for consent, opt-in verification, and transparency in messaging. By subscribing to our text messages, you acknowledge and agree to these practices.
9. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make material changes, we will notify you via text message or other appropriate means. Your continued participation in our text message program after the effective date of any changes constitutes your acceptance of the updated policy.
10. Contact Us If you have any questions about this Privacy Policy or our text message program, please contact us at: MLP Consulting, LLC
421 S. Brookhurst St. Suite 1182
HR@simplifyhr.us
(888) 322-5419
